CATA WEBINAR: CRA Presentation on Digital Transformation

Dr. Esther A. P. Koisin - 9 April 2024

Webinar title: Canada Revenue Agency’s (CRA’s) Digital Transformation Journey

Date/time: Tuesday, 13th February, 13:00-14:00 London zone

The presentation provided an overview of the Canada Revenue Agency’s (CRA’s) digital transformation journey:

• CRA digitalization journey

• Challenges faced

• Examples of accomplishments (possibly with demo videos)

• Question Period

Presenters:

• Mik Guindon, Manager of Digital Transformation Hub

• Nadine Davis, Director, Digital Transformation program