CATA Hosts Engaging Webinar on Zambia’s E-Invoicing Implementation- 28 Jan 2026

CATA recently hosted a highly engaging webinar session on 28 January 2026 as part of the ongoing E‑Invoicing Working Group, focusing on Zambia’s progress in implementing its national e-invoicing system. The session brought together members and stakeholders for a practical and insightful discussion on the realities of e-invoicing implementation in the region.

Advancing Tax Modernisation in Zambia

Zambia continues to make steady progress in its tax modernisation agenda, with e-invoicing playing a central role. Led by the Zambia Revenue Authority (ZRA), the Smart Invoice initiative is designed to enhance tax compliance, streamline administrative processes, and support a more transparent and efficient tax system.

The session highlighted how Zambia’s approach aligns with broader regional efforts to digitise tax administration and improve revenue mobilisation.

Key Takeaways from the Session

The webinar featured Ms Chipo Ngenda, Smart Invoice Manager at the Zambia Revenue Authority, who shared valuable first-hand insights from the implementation journey. Participants engaged in an open and interactive discussion covering several key areas:

• Implementation Challenges

  The ZRA shared practical experiences around system rollout, adoption, and operational readiness, offering useful lessons for other jurisdictions.

• Stakeholder Engagement and Business Support

  Strong emphasis was placed on engaging businesses early and supporting them throughout the transition. The session explored the communication strategies, training programmes, and ongoing technical support provided to taxpayers.

• System Interoperability

  Participants discussed how the Smart Invoice system integrates with existing tax administration platforms, supporting more efficient data sharing and compliance monitoring.

• Future Milestones

  The discussion also looked ahead to the next phases of implementation, including planned enhancements and anticipated timelines.

Strong Member Engagement

The session generated active participation from CATA members, with a lively exchange of questions, experiences, and perspectives. The discussion reinforced the value of peer learning and regional collaboration as countries progress along their digital tax transformation journeys.

Looking Ahead

CATA will continue to facilitate knowledge sharing on e-invoicing and other tax modernisation initiatives through future webinars and engagements. Members are encouraged to stay connected for upcoming sessions and resources.